IT Assistance

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Iowa State University offers a variety of assistance for IT services. If you are unsure who to contact and your support issue is not specific to the College of Engineering, visit the ISU IT website where services are listed by category or call the Solution Center at 515-294-4000.

ISU Information Technology Services (ITS)

The Iowa State University Information Technology website offers IT support in the following areas:

  • Administrative Systems & Solutions
  • Email and Calendaring
  • Learning and Teaching
  • Mobile and Telephone
  • Networks and Connectivity
  • Research and Supercomputing
  • Security and Privacy
  • Software and Hardware
  • Storage and Backups
  • Web and Publishing

For more detailed information regarding the services provided by ITS, visit the services by category page on the ISU IT website.

IT Solution Center

For immediate IT assistance, schedule an appointment or stop by the Solution Center which is located in 192 Parks Library. Questions and problems can be submitted via e-mail at solution@iastate.edu, or by using the online Report a Problem Form.